Starting your company is one thing, but growing and expanding it is the part where many business owners experience difficulties. Company growth features many challenges, but one of the biggest ones is finding the right professionals for your company. You can hardly hope to offer first-rate services without having the staff to rely on. That’s why it’s vital to hone your hiring process and ensure you’re attracting the best technicians to join your team.
How do I choose the best technicians for my HVAC business?
You have to be very thorough when the time comes to expand your team, as there are many different aspects to pay attention to when hiring a heating and cooling technician for your company. Here’s how to ensure you’re hiring the right professional:
Perform a general search
The first thing you have to do when looking for a new team member is to perform a general search of qualified HVAC technicians in your area. You should also pay attention to individual contractors who might be looking to become part of a larger company due to the stability such a move would bring.
This is the initial part where you focus on finding several prospective candidates that might fit the bill. You can search local employment databases, employ your professional relationships, or use any other means at your disposal.
Once you’ve performed your search and found several prospective employees, it’s time to closely inspect their qualifications and certifications. First, see if they have the necessary and up-to-date licenses. Then, inspect whether or not they possess any certifications, such as EPA’s 608, NATE’s, or ACCA’s certificates. This is how you’ll know they invest in their skills and knowledge and stay current with the requirements of the industry.
Explore client testimonials & reviews
If the technician has spent some time working to gather the necessary experience, take your time to explore the reviews of the company or companies they previously worked for. Pay special attention to customers mentioning your prospective employee and see how satisfied they were with their service and professionalism.
Ask the right questions
It’s essential to ask all the right questions when interviewing a prospective employee. One set of questions should be closely related to their knowledge, expertise, and other industry-specific information.
However, you should always prepare several questions that will reveal whether or not they’ll be right for your company, so make them as specific to your business as possible. This way you’ll get a clear picture of both their professionalism and personal traits that may or may not be a good fit for you.
See what kind of experience they have
Experience is essential when hiring a technician for your company. However, not all experience is the experience you’re looking for. Also, don’t think of experience in terms of more is better. The most important thing to remember is that your ideal HVAC technician needs to have the kind of experience you’re looking for.
Here’s an example – why hire an installation wiz if you need somebody to perform regular maintenance? Also, try to find an individual with experience working with brands you mostly operate with. This way, you’ll know you’re hiring the most suitable candidate for your company.
The Gustave A. Larson Company can help train your new recruits
Having the staff and technicians you can rely on to perform per your high standards of quality is the cornerstone of any successful heating and air conditioning business. The work you do is vital for the satisfaction of your clients, together with ensuring prompt, helpful, and pleasant customer service. You cannot hope to offer a service that will separate you from the competition without having experts familiar with the latest trends in the industry.
If you’re struggling to find experienced, qualified, and reliable technicians for your HVAC business, Gustave A. Larson can help. Turn to us for advice and training on how to ensure you’re hiring the right professionals for your business. What’s more, we offer different types of training programs for your technicians to further hone their skills. Reach out to us today.